Patient Rights and Responsibilities

As a patient at Millennium Surgical Center, the patient has the following rights:

1.   To be informed of these rights, as evidenced by the patient’s written acknowledgement, or by documentation by staff in the medical record, that the patient was offered a written copy of these rights and given a written or verbal explanation of these rights, in terms the patient could understand. The facility shall have a means to notify patients of any rules and regulations it has adopted governing patient conduct in the facility.

2.    To be informed of services available in the facility, of the names and professional status of the personnel providing and/or responsible for the patient’s care, and of fees and related charges, including the payment, fee, deposit, and refund policy of the facility and any charges for services not covered by sources of third party payment or not covered by the facility’s basic rate;

3.    To be informed if facility has authorized other health care and educational institutions to participate in the patient’s treatment.  The patient also shall have the right to know the identity and function of these institutions, and to refuse to allow their participation in the patient’s treatment;

4.    To receive from the patient’s physician(s) or clinical practitioner(s), in terms that the patient understands, an explanation of his or her complete medical/health condition or diagnosis, recommended treatment, treatment options, including the option of no treatment, risk(s) of treatment, and expected results(s).  If this information would be detrimental to the patient’s health, or if the patient is not capable of understanding the information, the explanation shall be provided to the patient’s next of kin or guardian.  This release of information to the next of kin or guardian along with the reason for not informing the patient directly, shall be documented in the patient’s medical record;

5.    To participate in the planning of the patient’s care and treatment, and to refuse medication and treatment.  Such refusal shall be documented in the patient’s medical record;

6.    To be included in experimental research only when the patient gives informed, written consent to such participation, or when a guardian gives such consent for an incompetent patient in accordance with law, rule and regulation.  The patient may refuse to participate in experimental research, including the investigation of new drugs and medical devices;

7.    To voice grievances or recommend changes in policies and services to facility personnel, the governing authority, and/or outside representatives of the patient’s choice either individually or as a group, and free from restraint, interference, coercion, discrimination or reprisal;

8.    To be free from mental and physical abuse, free from exploitation, and free from use of restraints unless they are authorized by a physician for a limited period of time to protect the patient or others from injury.  Drugs and other medications shall not be used for discipline of patients or for convenience of facility personnel;

9.    To be treated with courtesy, consideration, respect and recognition of the patient’s dignity, individuality, and right to privacy, including but not limited to, auditory and visual privacy.  The patients privacy shall be respected when facility personnel are discussing the patient:

10.  To confidential treatment of information about the patient.  Information in the patients medical record shall not be released to anyone outside the facility without the patients approval, unless another healthcare facility to which the patient was transferred required the information, or unless the release of the information is required and permitted by law, a third-party payment contract, or a peer review, or unless the information is needed by the New Jersey Sate Department of Health for statutorily authorized purposes.  The facility may release data about the patient for studies containing aggregated statistics when the patients identity is masked;

11.  To not be required to perform work for the facility unless the work is part of the patient’s treatment and is performed voluntarily by the patient.  Such work shall be in accordance with Local, State and Federal laws and rules;

12.  To exercise civil and religious liberties, including the right to independent personnel decisions.  No religious belief or practices; or any attendance at religious services, shall be imposed upon the patient;

13.  To not be discriminated against because of age, race, religion, sex, nationality, or ability to pay, or deprived of any constitutional, civil, and/or legal rights solely because of receiving services from the facility; and

14.  To expect and receive assessment, management and treatment of pain as an integral component of that person’s care in accordance with NJAC 8:43E-6.

As a patient at Millennium Surgical Center, the patient has the following responsibilities:

1.    Patients and families, as appropriate, must provide, to the best of their knowledge, accurate and complete information about present complaints, past illnesses, hospitalization, medications, and other matters relating to their health. Patients and their families must report perceived risks in unexpected changes in their condition. They can help the organization understand their environment by providing feedback about service needs and expectations.

2.    Patients and families, as appropriate, must ask questions when they do not understand their care, treatment, and service or what they are expected to do.

3.    Patients and their families must follow the care, treatment, and service plan developed. They should express any concerns about their ability to follow the proposed care plan or course of care, treatment, and services. The organization makes every effort to adapt the plan to the specific needs and limitations of the patients. When such adaptations to the care, treatment, and service plan are not recommended, patients and their families are informed of the consequences of the care, treatment, and service alternatives and not following the proposed course.

4.    Patients and their families are responsible for the outcomes if they do not follow the care, treatment, and service plan.

5.    Patients and their families must follow the organization’s rules and regulations.

6.    Patients and their families must be considerate of the organization’s staff and property, as well as other patients and their property.

7.    Patients and their families should promptly meet any financial obligation agreed to with the organization.

 

Complaints with regard to the quality of care & service rendered by this
facility can be lodged at:

New Jersey Department of Health and Senior Services
Division of Health Facilities Evaluation and Licensing
PO Box 367
Trenton, NJ  08625-0367   
Phone: 800-792-9770

Or

Office of the Medicare Beneficiary Ombudsman

http://www.medicare.gov/Ombudsman/activities.asp

 

Advance Directive Policy

Millennium Surgical Center is an outpatient facility, where only elective surgery and/or procedures are performed.  Therefore all patients shall be presumed as having consented to cardiopulmonary resuscitation (CPR) when signing the consent for surgery.

CPR shall be defined as: the administering of any means or device to restore or support resuscitative functions in a patient, whether by mechanical devices, chest compressions, mouth-to-mouth resuscitation, cardiac massage, tracheal intubation, manual or
mechanical ventilators or respirators, defibrillation, the administrations of drugs and/or chemical agents intended to restore cardiac and/or respiratory functions in a patient where cardiac or respiratory arrest has occurred or is believed to be imminent.

The following policies, in accordance with State law, have been instituted by
Millennium Surgical Center due to the nature of the services provided by the facility:

The official State of NJ advance directive form is available and can be downloaded from our forms tab.

Disclosure Statement

Please be aware that the physician that refers you to the Millennium Surgical Center may have a beneficial equity interest in the facility.  These physicians have a personal stake in maintaining its reputation, high quality of care, and success in the medical marketplace.  As always, you have the option to seek treatment at a health care service provider of your own choice.  A listing of alternative health care service providers can be found in the classified section of your telephone directory under the appropriate heading.

At Millennium Surgical Center we are constantly negotiating with insurance carriers to make access to our facility as easy as possible for our patients.  Please be aware that services associated with your referral may be reimbursed at an out-of-network level by your insurance carrier or other third party payer. 

Please let us know if you have any questions.